About Flowers Same Day

Flowers Same Day was established in 1988 and is a trading partner of Interflora. As a family-run business, based in Carlisle on the edge of the beautiful Lake District, we are very proud of our roots and our drive has always been to offer our customers the very best in service and quality. We have business links to our very own local Interflora member and we work closely with them to ensure our telesales and customer service staff are knowledgeable in all aspects of the florist trade. With direct access to fully qualified florists, our customer service and sales team can provide expert help in wedding floristry, funeral tributes corporate displays and flower arrangements for all occasions.

A large part of the enjoyment of receiving flowers is the arrival at a home or work address of the local florist van and the flowers being handed to the recipient. As a trading partner of the UK's largest network of florists, we are able to arrange for your flowers to be delivered throughout the UK, Ireland and to countries around the world. Every arrangement is hand made to order in either our own shop or by a network member florist around the country. There are no hidden charges on our site all products are priced and the only thing to add is the delivery charge which is also clearly shown.

We deal with delivery requests for the whole of the UK and beyond and as a Interflora network trading partner we are part of a group of florists all governed by the same high standards and with a global pricing matrix. Local florists typically source their stock from a range of wholesalers, suppliers and flower markets close to them. Flowers Same Day aims to support local florists as much as we can. We have an office in Cumbria where we control our website and order management with a small in-house team. This is also the hub for all our web and telephone traffic. Our office staff are knowledgeable and always on hand to help with placing orders.

If you have any special requirements they will liaise directly with the shop delivering your order or pass on contact information to allow you to deal with the preferred florist in whatever area. To see a list of all florist delivered locations see the Store Locator. If you would like to visit your local florist to buy your flowers to take away we will be more than happy to help you find a network member / preferred florist that is close to you - it's all part of the service.

Our belief is that the foundations of any retail business are based on the relationship with its customers and this has never been as pertinent as now. Sadly we hear with all too much frequency the names of major high street stores struggling to survive the tough economic conditions. However, this has meant that it has been possible to reap the fruit of the seeds sown over a very long period. Our goal to always provide the best service we can has paid dividends and our solid customer base has stayed loyal and returns to us again and again. For that, we are truly grateful! What stands us out from the crowd is the way we offer our customers a choice of ways to order.

Our website is hugely successful and allows customers to order securely online 24 hours a day combined with a telephone order service. If you feel the need to call us you can speak to one of our knowledgable office staff who has direct contact to all our florists to allow them to answer any questions you may have. From time to time things can go wrong - yes we are being honest. But, this is when we feel good customer service comes to the fore. If you are not satisfied with the quality or value of your flower order we will go out of our way to ensure that we correct any issues to your complete satisfaction.